Condensation |
Water Ingress |
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Condensation is the change of water from a gaseous form (vapor) into liquid water. It appears as small droplets of moisture inside the light.
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Water ingress describes water that leaks into the light, manifesting itself as large droplets and pooling of water that is clearly visible.
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Condensation does not cause a problem with normal operation of the light and is, therefore, NOT considered to be a defect or warrantable condition.
In fact, LED Factory Mart lamps are designed to allow moisture to escape and not reenter, but it takes time for the moisture to evaporate (the amount of time will depend upon whether or not the light is turned on or not). |
Sources of water ingress can vary. If a light suffers water ingress as the result of physical abuse and/or misuse, it would not constitute a manufacturing defect.
Otherwise, water ingress caused by a defect in workmanship is a warrantable item. In this event, please contact us to see if your item is eligible for a return. |
Virtually all lights are prone to condensate due to the following events:
- Air is trapped inside a lamp when manufactured
- Plastic parts used in lights naturally absorb moisture in the air
- As the light heats up these plastics parts release moisture that mixes with air
- Moisture attaches itself to the coolest part of the lamp, e.g. the lens
- Halogen lamps tend to run hot so the moisture evaporates more quickly
- LED lights produce less heat so moisture takes longer to evaporate, so it can be more noticeable
More Questions? Contact Us with your information and our Customer Service representative will contact you.
